FAQs

Sampling

Samples are constructed following your handover of designs, considering any notes you added regarding fit, construction, and stitching.

Once we’re clear on all points, you will be assigned a swimwear specialist, who will contact you to introduce herself and arrange a callback to clarify any points. She will be on hand throughout the process, ready to discuss other issues, such as branding, prints & so on. These issues are always best sorted whilst the samples are on the go, ready for your bulk PO.

Samples are assembled in-house in our sample studio, where our team of pattern makers, tailors & sewists, merchants & assistants produce around 50 customized samples daily.

Labels, Packaging & Accessories

While your samples are being fabricated, you will have the opportunity to discuss the branding of your designs throughout the entire line. Your custom logo or brand will be heat pressed onto the inside back of each item, including bikini clips, hygiene liners, and any custom packaging such as drawstring cotton bags. When handling this during sample production, you can save weeks in your production schedule and be ready to place your bulk order.

Custom Prints

If you are requesting custom prints, now is the time to prepare a strike off.

Our requirements for custom prints and branded accessories are in Vector format in either AI, EPS, PDF, CDR, or JPEG, 300 dpi, repeatable, and to scale. In most cases, we are able to assist you free of charge, if required.

One Sample Set or Two?

When producing two sets, we charge only the estimated bulk price without a management fee for the second set. When you order just one set, you have to send it back to us to use against your production order, plus courier fees and import taxes into Bali, making two sets cost about the same as one.

In the case of two sets, the set in our office is used to compare against the first cuts in your production.

Save Time and Money in Sampling

If you choose from our ready-to-order designs, you can skip sampling and proceed directly to your bulk PO. You will receive exactly what you see in our catalogue in the colours and prints of your choice.

You can contact us, and a swimwear specialist will get back to you to discuss your requirements.

Privacy Policy

WHO WE ARE

 

Our website address is: MAYI

Statement: Last Updated Date for Statement: May 2, 2021

MGOO is committed to maintaining the privacy and security of your personal information. This Privacy Statement summarizes how MGOO Fashion Apparel Co., (“MGOO”, “we”, “us”) collects and utilizes personal information. This Privacy Statement applies to information we collect through our website at mgoofashion.com and mobile versions of our website (collectively, the “Site”). By continuing to access or interact with our platforms, you accept the practices described in this Privacy Statement to the collection, use, and disclosure of your personal information as described herein.

 

COOKIES

 


If you leave a comment on our site you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

MGOO may also share statistical or demographic information in aggregate form with third parties for marketing or research purposes. This aggregate data will not contain any information that identifies you individually.

The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google in aggregate form. You can learn more about Google Analytics and how to opt-out here: https://tools.google.com/dlpage/gaoptout.

 

HOW WE USE INFORMATION

 

We may use your personal information to accomplish our business and commercial purposes including to:

Respond to your questions or fulfill your requests or otherwise provide our services or Platforms
Personalize your experience and provide user-experience features of our Site and Platforms
Administer our business, enhance our services and products using analytics
Protect our legal rights or the health or safety of our customers or others

 

HOW WE SHARE INFORMATION

 


Except as described in this Privacy Statement, we do not share your personal information outside of our corporate family of companies without your consent. When appropriate we share your information with:

Our parent company, subsidiaries, and affiliates for business operations and to send you information about products or services we think may be of interest to you.
Service providers who provide services to support our operations. All service providers are contractually required to protect your information and are prohibited from using it for their own marketing activities or purposes other than providing services to us.


YOUR RIGHTS AND CHOICES

 


Update or Amend Your Information. We want to keep your information accurate and up-to-date. Therefore, if you believe that your contact information needs to be updated, you can email us or call us to correct or update your contact information.

Communication Preferences. You may choose at any time to remove your name, telephone and fax numbers, and postal and email addresses from the lists we use to send notices or updates and elect not to receive correspondence from us.

 

HOW TO CONTACT US

 


For any questions or comments regarding our information or security practices or this Privacy Statement, you may contact us:

By E-mail: sales7@macaiyi.cn
By Phone: +86 13058590747 (between 8:00 am and 5:30 pm Asian Time)
By Mail: ROOM 101,BUILDING 1,NO.46,LONGYAN 6TH ROAD,HUMEN TOWN,DONGGUAN CITY,GUANGDONG PROVINCE CHINA